Privacy Policy

This Privacy Policy describes how Funky Jackpot (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you use our website, funkyjackpot-uk.com, and participate in our gaming services. We are committed to protecting your privacy and ensuring your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of applicable data protection laws, Funky Jackpot is the data controller of your personal information. If you have any questions about this policy or our data practices, please contact our support team at [email protected].

Personal Information We Collect

We collect various types of information to provide you with a safe and enjoyable gaming experience. This includes:

  • Identity Information: Full name, date of birth, and gender.
  • Contact Information: Email address, residential address, and telephone number.
  • Account Credentials: Username and password, which are encrypted to protect your account.
  • Financial and Transactional Data: Details regarding your payment methods, including credit/debit cards, e-wallets (e.g, PayPal, Skrill, Neteller), and prepaid cards (e.g, Paysafecard). We also maintain records of your deposits, withdrawals, and gaming activity.
  • Technical and Usage Data: IP address, browser type, device identifiers, time zone settings, and information about how you navigate our website.
  • Compliance Data: Information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, including copies of government-issued identification, utility bills, and other documents verifying your source of funds.
  • Responsible Gambling Data: Records of self-exclusion, deposit limits, and interactions regarding responsible gambling practices.

How We Use Your Data

We process your personal information based on the following legal grounds:

  • Performance of a Contract: To provide our gaming services, process your bets, manage your account, and facilitate deposits and withdrawals.
  • Legal Obligations: To comply with our regulatory requirements under the UK Gambling Commission (UKGC), tax laws, and anti-money laundering regulations.
  • Legitimate Interests: To improve our website performance, detect and prevent fraud, and conduct analytical research to enhance user experience.
  • Consent: Where you have explicitly opted in to receive marketing communications.

Disclosure and Sharing of Personal Data

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We engage reputable third-party vendors for payment processing, IT support, cloud hosting, and marketing analytics. These providers are bound by strict data processing agreements.
  • Regulatory Authorities: We may disclose your data to the UK Gambling Commission or other law enforcement agencies when required by law or to investigate potential fraudulent activity.
  • Corporate Transactions: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
  • Fraud Prevention Agencies: We share information with credit reference agencies and fraud prevention databases to verify your identity and prevent money laundering.

Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. Our website utilizes Secure Socket Layer (SSL) encryption for all data transmissions. Access to your personal data is restricted to employees and contractors who have a legitimate business need to know this information.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For example, UK gambling regulations require us to maintain transaction records for a minimum of five years after an account is closed.

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your data under certain circumstances.
  • Right to Restrict Processing: You can request the suspension of your data processing.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your data for marketing purposes.

To exercise these rights, please email us at [email protected]. We will respond to your request within one month.

Marketing and Communication

If you have opted in, we may send you marketing communications regarding promotions, bonuses, and new games. You have the right to opt out of these communications at any time by clicking the "unsubscribe" link in our emails or by updating your account settings.

Responsible Gambling and Support

Funky Jackpot takes its responsibility to protect players seriously. We maintain data regarding your gambling habits to identify potential signs of problem gambling. If you or someone you know is struggling, we encourage you to use the following resources:

  • GamCare: Providing support and counseling for anyone affected by gambling.
  • BeGambleAware: Offering information and resources to help people make informed decisions about their gambling.
  • National Gambling Helpline: Free, confidential help available 24/7.

We may use your data to communicate with you regarding your account activity if we identify patterns consistent with problem gambling behavior.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of our website.

Third-Party Links

Our website may contain links to external sites. This Privacy Policy applies only to Funky Jackpot. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any site you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our website. We recommend that you review this page periodically to stay informed about how we are protecting your data.

Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we manage your personal information, please contact our support team:

Email: [email protected].

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.